Thank you for choosing Phoenix Massage Therapy & Wellness! Bill would like to have your experience be the best we are able to provide. Please understand that availability by appointment only.
Please make every effort to arrive 10 - 15 minutes early for your scheduled appointment. Upon arrival, you will be required fill out an in-take form and sign a release form. On subsequent visits, you will be asked to update your information with any changes that have occurred since your most recent visit and sign a release.
I get it. Life happens and there are always surprises lurking just around the corner. If, for any reason, you need to reschedule or cancel your appointment, please do so not less than 24 hours prior to your scheduled time. Failure to do so may result in a charge of up to 100% of the cost of your appointment.
Any guest who either forgets or conciously decides to forgo his or her scheduled appointment will be considered a No-Show. We must charge you for the full price of the missed appointment.
If you are late in arriving for your scheduled appointment, the amount of time available to perform your massage may be affected. Out of courtesy and respect to your Massage Therapist and other guests, your massage may need to be shortened in order to avoid inconveniencing guests who are scheduled after you. You will be responsible for the payment of full amount of your scheduled appointment.